Shipping Policy

Free Shipping Offers.

We offer free shipping on our orders in a designated window of time. Usually, the free shipping window lasts all day or for the weekend.

Free shipping items are currently in stock. If you place an order before the end of the day these items will ship the following business day.

Surcharges

The following may incur delivery surcharges:

• Items shipping to Alaska, Hawaii and APO/FPO/DPO addresses

• QUICK FACTS 

   

  HOLIDAY RETURN POLICY

  • Merchandise purchased between November 23 through Christmas Day may be exchanged or returned until January 30th.

   

  QUICK FACTS

  • Orders may take 12 to 36 hours to process, once your order has been processed you will receive an email confirming your order has shipped
  • Shipping Fees & Timing begin when you receive the shipping confirmation email
  • Additional validation may be required for some orders and can delay delivery
  • Signature is required on all shipments above $200
  • To track your order, visit your account or shipping confirmation email

   

   

  SHIPPING & DELIVERY

  STANDARD

  • Fee: Complimentary for all orders
  • Delivery Timing: 2-5 business days from the time you receive shipping confirmation email
  • Exceptions:
    • If a standard order is placed over the weekend, the earliest it will ship is Monday
    • Additional validation may be required for all orders and can delay delivery
    • Alaska and Hawaii: Allow 5-7 business days from the time you receive shipping confirmation email. For expedited delivery, we recommend you select Express or Overnight Shipping
      
      

  EXPRESS

  • Fee: $15 for all orders under $500 Complimentary for orders $500 and above
  • Delivery Timing: 1-4 business days from the time you receive the shipping confirmation email
  • Exceptions:
    • If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
    • Some zip codes are not available for this service
    • Additional validation may be required for all orders and can delay delivery
      
      

   

  OVERNIGHT

  Not Available

  SAME DAY

  Not Available

   

   

  ALASKA AND HAWAII DELIVERY

  If you select standard shipping, your order should arrive in approximately 5-7 business days from time you receive the shipping confirmation email, however, remote addresses may require additional delivery time. For expedited delivery, we recommend you select Express or Overnight Shipping.

   

  HOW TO COLLECT AT A VENDOR SALE 

  • Notification: You will receive an email and text message confirmation notification when your order is ready to be collected from the store
  • Collecting yourself you need:
    1. Original method of payment or PayPal confirmation
    2. Government issued photo identification
    3. Confirmation email
  • Representative needs:
    1. Original method of payment or PayPal confirmation
    2. Purchaser’s government issued photo identification
    3. Representative’s government issued photo identification
    4. Confirmation email
  • Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note we do not offer fitting rooms and alterations. 
  • If you do not collect your order: Your order will be available in-store for 10 days. If not collected, it will be sent back and your original method of payment will be refunded (except personalized and Mon Monogram and Mon Damier Graphite items)
    
    
    

  SIGNATURES REQUIRED

  Due to the high value of our products there will be a signature required on all shipments above $50 regardless of service type.

  The above processing and delivery costs are for merchandise pictured and described on us.louisvuitton.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency. All orders are shipped by UPS.

  RETURNS & EXCHANGES

  Online purchases can be returned complimentary online or at any Louis Vuitton free-standing store

   

  HOW DO I RETURN MY ORDER?

  1. Visit your account: Register your return online by connecting to your account & receive a pre-paid shipping label by email within 24 hours
  2. Prepare your package: Place your item in its original packaging and with the original receipt
  3. Put the shipping label on your package: Cover old address labels with the new pre-paid label received by email and securely seal your package using the adhesive strip on the inside of the box
  4. Deliver your package to UPS: Drop your package off at any UPS store or pick-up location
     
     

  HOW DO I EXCHANGE MY ORDER?

  • Call client services: 954-471-1976
  • Return by Mail Only to:MacWau & Bryant c/o Style with Quality3121D Fire Road,STE 276,Egg Harbor Township, NJ 08234
  • RETURN & EXCHANGE POLICY
• • Complimentary exchanges & returns within 30 days
  • Item in perfect & sellable condition
  • Original packaging
  • Original invoice, leaflets and certificates
  • No exchanges and returns for personalized items